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Shipping & Payments

On this page you can find information on the payment methods we accept and different shipping options available depending on your location.

Welcome to our delivery & payment information page, here you can learn about which payment methods we accept depending on where you are located, and also the different shipping methods we have available for the safe and secure shipping of your orders. We have tried to build the best possible payment & shipping options, using Express Post for Australian orders and TNT Express for international orders. We also have Stripe payments integrated into the site for seamless processing of credit cards for domestic and international orders. Stripe also supports Apple Pay, so for those customers already setup with Apple pay, you can use this method directly with us thanks to Stripe payments being integrated into our store.


Payment Options


Bank Transfer or Direct Deposit
Australian Customers Only

For Australian customers one of our payment options is bank transfer or direct deposit at any Westpac branch. This can be a convenient way of making payment if you do not have a credit card, or you are one of those who don’t really like using their cards online.

 

Credit Card Payments
Australian & International Customers

We accept credit card payments which are processed through Stripe. We accept Visa, MasterCard & American Express. Stripe also supports Apple Pay, so if you are setup with Apple Pay on your phone or tablet, you can safely use this payment method when checking out on our store via our Stripe payment gateway. We currently do not have a surcharge in place for credit card orders.

We take payment security very seriously, this is one of the reasons we use Stripe processing. None of your credit card information is stored on our servers. All payments information is sent directly to Stripes secure processing servers over a 256-bit SSL connection. Stripe is known to be one of the best payment processors around, even enabling us to offer Apple Pay to our customers.

 


Shipping Options


 

Australian Shipping

All orders shipped domestically within Australia are sent using the Express Post service. This shipping method is overnight delivery to 95% of Australia and we find to be an extremely reliable service with tracking. Being that most of our products are valuable, we didn’t really want to offer the slower non trackable forms of shipping. Express Post really doesn’t cost much more than normal post, so we think its good insurance to make sure customer’s orders arrive on time and safely. Note for some bulk orders that can’t be shipped Express Post, they will be sent by TNT courier instead, if this is the case we will inform you once the order has been placed.

Cost of shipping can be obtained before placing an order by adding your required products to cart and using our shipping estimator found on the shopping cart page.

 

TNT Express Shipping

For larger orders such as multi gauges or anything that weighs over 700g, we use TNT Express shipping. This is an extremely fast courier door to door service, transit times range from 3-5 working days worldwide. While using a courier like TNT is not as cheap as Airmail shipping, it’s much faster and being a courier service has detailed tracking all the way along with signature upon delivery. You will find our shipping rates with TNT are very competitive and are a great way to get your order in your hands as quickly as possible.

Cost of shipping can be obtained before placing an order by adding your required products to cart and using our shipping estimator found on the shopping cart page.

 

Airmail Shipping

We offer an Airmail service on orders where the weight is 700g or less, this is an ideal service for smaller orders which will cover things like wideband kits and gauges. It’s an alternative to using our TNT shipping for those who don’t mind waiting a few extra days to save some money on shipping costs. The Airmail service we provide is handled by DHL ecommerce, this is a quicker service than normal Airmail and DHL handles the shipping up until it is passed over to your countries postal service for delivery. It’s a registered form of shipping and tracking is available. We have some tables below that show average transit times to most major countries.

Cost of shipping and if your order qualifies for Airmail shipping can be obtained before placing an order by adding your required products to cart and using our shipping estimator found on the shopping cart page.